YouTube is the largest online video platform in the world with more than 1.5 billion logged-in visitors each month. Around 400 hours of content are uploaded every minute, and over a billion hours of videos are watched per day. So, what do you do when you discover YouTube not working?
Google does a great job of keeping YouTube up and running, but there have been occasional times when the service goes down. Unfortunately, Google’s App Status dashboard does not include YouTube, so it can be difficult to determine if it’s just you. We generally recommend going straight to the horse’s mouth – at least on Twitter. The official Twitter account for @TeamYouTube will generally advise of issues that are occurring.
Failing that, there’s always our favorite standby: downforeveryoneorjustme.com/youtube.com. That will only report if the actual website is down. So if the website is up, but videos won’t play, you’ll get mixed results from this site.
It’s up – I need help
Assuming everything is up and running, there are a few common issues that can interrupt your service. The most common problem? Videos won’t play. This can be a real pain, for obvious reasons, especially for those who use YouTube on a regular basis.
Read Next: How to turn off YouTube autoplay videos
If you’re having trouble accessing YouTube and watching videos, read on. You’ll find a number of fixes for Android devices as well as PCs (Chrome browser) below for the most common issues you might encounter with YouTube.
YouTube not working – Fixes for Android devices
Fix number 1: Restart your device
Many smartphone-related problems have been fixed by restarting a device. This closes apps running in the background, among other things, which might be causing the issues you’re having.
It’s an easy and quick fix that only takes a minute or so. if you find YouTube not working, simply press and hold the power button on your device, and tap the restart option that appears on the screen. After the smartphone turns back on, open the YouTube app and check if the problem has been solved.
Step by step instructions:
Step 1: Press and hold the power button on your device.
Step 2: Tap the restart option that appears on the screen.
Step 3: Try playing a YouTube video after the device turns back on.
Step 2: Tap the restart option that appears on the screen.
Step 3: Try playing a YouTube video after the device turns back on.
Fix number 2: Check your internet connection
The reason why videos aren’t playing on YouTube might be due to connection issues. If you see YouTube not working, the first thing you should do is check to see whether or not you’re connected to the internet by opening the settings menu — Wi-Fi or cellular network.
Mar 13, 2019 Call of Chernobyl is a free-play sandbox mod for S.T.A.L.K.E.R.: Call of Pripyat created by TeamEPIC. It features 32 explorable maps, reworked level design and level fixes, new original level, Trucks Cemetery, Full AI and A-Life overhaul, engine. Oct 26, 2017 S.T.A.L.K.E.R.: Call of Pripyat. Call of Pripyat is the most new player friendly. You can play it out of the box without mods just fine, and you won't miss too much plot wise by skipping the first game oddly enough as CoP is fairly self contained beyond cameos. Shadow of Chernobyl you can still try to play unmodded. May 24, 2010 Shadow of Chernobyl vs. Call of Pripyat. OL is just crap. SMP is a good mod though, but I'd recommend you download ZRP, Float32, and start tuning up the game yourself. Alternatively, just get Stalker Complete 2009 or 2012 when it comes out, or if you want something different, download the Priboi Story - mod. How can the answer be improved? Jun 24, 2007 Call of Pripyat is better than vanilla Shadow of Chernobyl(with SoC Complete, I don't know) I suggest playing through Shadow of Chernobyl because Call of Pripyat is.
If you’re not, you have just found the problem. But if you are connected, try to search for something on Google to see if you actually have access to the internet. In some case, you might be connected to a Wi-Fi network but there’s still no internet access due to various reasons — problems with the router, work being done on the network…
In case you can search on Google and perform other internet-related tasks except visiting YouTube, the connection isn’t to blame.
Read:What to do if your phone won’t connect to Wi-Fi
Step by step instructions:
Step 1: Open the settings menu of your device.
Step 2: Connect to a Wi-Fi or your carrier’s network — if you’re not already.
Step 3: Open the YouTube app and try playing a video.
Step 2: Connect to a Wi-Fi or your carrier’s network — if you’re not already.
Step 3: Open the YouTube app and try playing a video.
Fix number 3: Update the operating system
There’s a chance, although a small one, that if you find YouTube not working, it could be caused by a dated version of Android. Open the settings menu on your device, select “System updates”, and download the update if available. Keep in mind that depending on your device, the “System updates” might be located under the “About phone” option in the settings menu.
Once you’ve downloaded the update, tap the Install button and let the device reboot. Then just open YouTube and check to see if the problem still persists.
Step by step instructions:
Step 1: Open the settings menu of your device.
Step 2: Find and tap on “System updates” — might be in the “About phone” folder.
Step 3: Download and install the update if available.
Step 2: Find and tap on “System updates” — might be in the “About phone” folder.
Step 3: Download and install the update if available.
Fix number 4: Clear the app’s cache and data
The next fix on this list is to clear YouTube’s cache and data. The former deletes temporary data, while the latter gets rid of all app data, including various settings.
Open the settings menu on your device, tap on “Apps”, and select YouTube. The next step is to choose “Storage”, which will bring up two options: Clear data and Clear cache. Clear the cache first and check if YouTube now works as it should. If it doesn’t, go back and clear data as well to see if that solves the problem.
Read:What is cache memory – Gary explains
Step by step instructions:
Step 1: Open the settings menu of your device.
Step 2: Tap on “Apps” and select YouTube.
Step 3: Choose the “Storage” option and tap on “Clear data/Clear cache”.
Step 2: Tap on “Apps” and select YouTube.
Step 3: Choose the “Storage” option and tap on “Clear data/Clear cache”.
Fix number 5: Check your date and time settings
Although it sounds weird, the date and time settings could be the reason for your YouTube-related issues. Google’s servers might be having trouble syncing with them if you don’t set them properly.
You Can Also Sell The Cars For The Purpose Of Buying New Cars In Game Play. He Has To Control His Car In A Perfect Way In Order To Defeat His Opponents. The Player Should Unlock The Game Story Through Completing Each Race In The Game Modes. Need for speed porsche download.
To fix this, head into the settings of your device, tap on “Date & time”, and make sure the “Automatic date & time” option is turned on. If this doesn’t solve the problem, move on to the next solution on this list.
Step by step instructions:
Step 1: Open the settings menu of your device.
Step 2: Tap on “Date & time”.
Step 3: Turn on “Automatic date & time” option.
Step 2: Tap on “Date & time”.
Step 3: Turn on “Automatic date & time” option.
Fix number 6: Update the YouTube app
The last thing you can try if you see YouTube not working is to update the YouTube app on your device. To check if an update is available, open the Google Play Store app, select the “My apps & games” option from the menu, and check if YouTube is on the “Updates” list.
If it is, just tap the “Update” button and wait for a minute or so to complete the process. After that’s done, launch the YouTube app to check if everything is as it should be now.
Step by step instructions:
Step 1: Open the Google Play Store app.
Step 2: Tap on “My apps & games”.
Step 3: Tap the “Update” button next to the YouTube app if an update is available.
Step 2: Tap on “My apps & games”.
Step 3: Tap the “Update” button next to the YouTube app if an update is available.
YouTube not working – Fixes for PC (Chrome browser)
Fix number 1: Update Chrome
If you can’t watch YouTube videos in Chrome, try updating the browser. It’s an easy task to accomplish, as all you have to do is click on the icon (three vertical dots) in the top right corner, select “Help” and choose “About Google Chrome”. A dedicated page will open up and if there’s an update available, just click “Install” and follow instructions.
Step by step instructions:
Step 1: Click the icon (three vertical dots) in the top right corner of the browser.
Step 2: Select “Help” and choose “About Google Chrome”.
Step 3: Click “Install” and follow instructions if an update is available.
Step 2: Select “Help” and choose “About Google Chrome”.
Step 3: Click “Install” and follow instructions if an update is available.
Fix number 2: Check your internet connection
Just as with the Android version described above, your internet connection might be the root of the problem. Try performing a Google search, or visit a random website to see if it loads. If it doesn’t, take a look at your connection settings to make sure everything checks out. You can also reset the router, or give your ISP a call if that doesn’t help. However, if the connection is established, the search for the right fix continues.
Step by step instructions:
Step 1: Visit a random website to check if you are connected to the internet.
Step 2: Connect to the internet if you are not already.
Step 3: Reset the router if you’re having problems.
Step 2: Connect to the internet if you are not already.
Step 3: Reset the router if you’re having problems.
Fix number 3: Turn on JavaScript
You have to have JavaScript enabled in order to watch YouTube videos. To check if it’s turned on, head into Chrome’s settings, click “Advanced” at the bottom, and then select “Site settings” under “Privacy and security”. After that, just click on the “JavaScript” option and enable “Allowed (recommended)”.
Once you’ve done that, go back to the YouTube video you want to watch and refresh the page to see if you’ve solved the problem.
Step by step instructions:
Step 1: Click the icon (three vertical dots) in the top right corner of the browser and select “Settings”.
Step 2: Click “Advanced” at the bottom and select “Site settings” under “Privacy and security”.
Step 3: Click on the “JavaScript” option and enable “Allowed (recommended)”.
Step 2: Click “Advanced” at the bottom and select “Site settings” under “Privacy and security”.
Step 3: Click on the “JavaScript” option and enable “Allowed (recommended)”.
Fix number 4: Check extensions
There are a number of useful Chrome extensions available, but some of them can do more harm than good. To figure out whether or not one of them is to blame for your YouTube-related problems, try playing a video in incognito mode.
Extensions don’t work in incognito mode. So if you are able to watch a video, figure out which one you have installed around the same time the issue began, and delete it. You can do that by clicking the icon (three vertical dots) in the top right corner, selecting “More tools”, and clicking “Extensions”. This will bring up a page where you can disable or uninstall all the extensions you’re using.
Step by step instructions:
Step 1: Click the icon (three vertical dots) in the top right corner of the browser.
Step 2: Click “More tools” and then “Extensions”.
Step 3: Moral story in english ahimsa. Disable/delete extensions to see if it solves the problem.
Step 2: Click “More tools” and then “Extensions”.
Step 3: Moral story in english ahimsa. Disable/delete extensions to see if it solves the problem.
Fix number 5: Clear cache and cookies
If you can watch YouTube videos in incognito mode but can’t get them to work in the regular version of Chrome despite disabling all the extensions, deleting the cache and cookies is the way to go.
Click the icon (three vertical dots) in the top right corner of the browser, choose “More tools”, and then select “Clear browsing data”. Choose the “All time” option from the drop-down menu, and clear the data by clicking the dedicated button.
Step by step instructions:
Step 1: Click the icon (three vertical dots) in the top right corner of the browser.
Step 2: Click “More tools” and then “Clear browsing data”.
Step 3: Choose the “All time” option and click “Clear browsing data”.
Step 2: Click “More tools” and then “Clear browsing data”.
Step 3: Choose the “All time” option and click “Clear browsing data”.
So, is YouTube not working for you? Well, we hope these solutions solve your YouTube-related issues on an Android device or a PC. There might be more of them available, but the ones covered in this post are the most common ones.
Which one worked for you? Let us know in the comments.
Related:
Please enable JavaScript to view the comments powered by Disqus. Sep 24 Greetings from Blizzard Mobile! Hello Everyone! My name is Liogela, and I am the new Mobile Bug Report Forums moderator. To give you a brief background on myself, I am a representative and employee of the Blizzard Quality Assurance department. I have been with the department for over 4 years and have been involved as a tester and/or leader on several of our major titles over that time span. I am now working specifically with the Blizzard Mobile QA and Development teams and will act as your liaison to the Mobile testing team. While our Quality Assurance team works very hard to help make our apps as clean as possible, our resources can never match the thousands upon thousands of users of our apps. That's where you come in! These forums have always been one of the best places for QA to get reports from the players. The reports logged here go directly to our testing team who research them in controlled environments. Let me assure you that we do read every thread that is posted here. I will try to be as interactive as possible within this community. I am excited for us to work together as we enter the next chapter in the epic saga of Blizzard Mobile Development. Important Threads: How to write a good bug report - http://us.battle.net/wow/en/forum/topic/932784199 Guidelines (this one is super important) - http://us.battle.net/wow/en/forum/topic/933154110301 Sep 24
Hi, i tried to come on wow after coming home early today and i opened up the WoW launcher like normal, but when the launcher popped up it said 'internal error please restart.' so i restarted by computer and spent the next hour looking at forums ect. I didn't understand any of what people were saying since im a noob to Windows. Can anyone help me please? Like a step by step for dummies or something?
P.s- i right clicked on the desktop icon for WoW and renamed it so that might have done something cos i now have 2 WoW icons,
Thanks! :)
P.s- i right clicked on the desktop icon for WoW and renamed it so that might have done something cos i now have 2 WoW icons,
Thanks! :)
ive been at it for 8 hours..theres no point asking for help, we wont get it.
Hello,
Can you please try deleting this folder:
battle.net/support/article/deleting-the-battlenet-cache-folder-windows
Then see if that helps.
If it doesn't, can you go to your World of Warcraft folder and delete the wow.mfil, wow.tfil and wow.pfil files, then run the World of Warcraft Launcher, and see what happens?
Can you please try deleting this folder:
battle.net/support/article/deleting-the-battlenet-cache-folder-windows
Then see if that helps.
If it doesn't, can you go to your World of Warcraft folder and delete the wow.mfil, wow.tfil and wow.pfil files, then run the World of Warcraft Launcher, and see what happens?
Console Port Not Working Wow
ive just tried that and it hasnt worked. still having the same issue today
theres no point asking for help, we wont get it.
You really need to stop posting non-constructive comments in threads created by other people. Comments such as the one I quoted above and 'at least you can play' are not welcome. As a rule of thumb, if you're not saying something to help the OP, then don't post in their thread at all.
have you been back on the thread i created and replied to the things i posted?
Wow Armory App Not Working 7.3.5
i have this same proplem.
if done everything i can find from forums but no help at all.
i delete everything related to WoW, (even game play movies) :)
i install WoW again, well i try but game stuck at 4.0.0.12911 versio and stays around 10% 'Downloading updated tools'
now i realice i cant install 'Flashplayer' versio 11.5.502.149
it says ' Unable to load application configuration'
so i install older versio '11.5.502.135'
can it be that this have something to do whit WoW launcher/installation proplems?
if done everything i can find from forums but no help at all.
i delete everything related to WoW, (even game play movies) :)
i install WoW again, well i try but game stuck at 4.0.0.12911 versio and stays around 10% 'Downloading updated tools'
now i realice i cant install 'Flashplayer' versio 11.5.502.149
it says ' Unable to load application configuration'
so i install older versio '11.5.502.135'
can it be that this have something to do whit WoW launcher/installation proplems?
mines been be bable to get on it for 2 weeks now because i am not able to launcher it and everytime i click on it or even run as administartor it still dont work it keeps saying 'Failed to extract reqired files from a archive. please try again' can anyone help? i keep posting tickets and im not getting no help only instuctions that do not work
Please take a look at this Support Article Zodiaczero and follow the troubleshooting steps. :)
battle.net/support/article/BLZBNTBTS00008
battle.net/support/article/BLZBNTBTS00008
Im having a problem too;
When i start the WoW Launcher, the launcher pops up as usual, but when i press 'Play' that horde flag-cap sound plays, and then.. silence. Nothing happens. I tried the wow.exe file too, the wow.exe process starts, is there for a few seconds, and then dissapears whilst nothing is happening on my monitor. I tried the steps Lurdlespor suggested, but they didn't help either.
When i start the WoW Launcher, the launcher pops up as usual, but when i press 'Play' that horde flag-cap sound plays, and then.. silence. Nothing happens. I tried the wow.exe file too, the wow.exe process starts, is there for a few seconds, and then dissapears whilst nothing is happening on my monitor. I tried the steps Lurdlespor suggested, but they didn't help either.
Hi Ribchomper,
Can you make sure the game has admin rights?
On Windows 7 and Vista you can check that the game has administrator privileges, by right clicking on the shortcut to the game and choosing Properties. Then choose the Compatibility tab, and finally choose Run this Program as an Administrator.
OK this screen, then try the game again.
Can you make sure the game has admin rights?
On Windows 7 and Vista you can check that the game has administrator privileges, by right clicking on the shortcut to the game and choosing Properties. Then choose the Compatibility tab, and finally choose Run this Program as an Administrator.
OK this screen, then try the game again.
I actually have this problem, launcher is constantly crashing but I've skipped it and I run the Wow.exe (Wow64.exe in my case) directly, if there's a required update, the updater runs without error.
This is bull!@#$, i've never had problems with this before, but suddely, the launcher is a %^-*er, standing freezed on 'checking for updates' and now i consider quitting wow, fuuuuuu blizzard
I'm having this problem as well, it just point blank refuses to launch. It starts to load, the launching button comes up, then it goes back to saying play.
i have the same problem as Halpz, also when i press play in the desktop app it lauches a new version of the desktop app for each time i clicked play, so i uninstalled the desktop app and when to WOW.exe open it as admin and he just relaunches the launcher time after time.
Diablo runs fine starcraft also hearthstone also please i just want to get back to wow :(
Diablo runs fine starcraft also hearthstone also please i just want to get back to wow :(
I'm having this problem as well. I've tried all the things suggested, but nothing works. What gives, Blizzard?
EDIT: Using the first tip given in http://eu.battle.net/wow/en/forum/topic/10699560790#10 actually worked.
EDIT: Using the first tip given in http://eu.battle.net/wow/en/forum/topic/10699560790#10 actually worked.
I like companies that repair what is going well by crashing things. I have the same problem and i want a result today or i want an extend for my subscriprion. I cant enter the game. In battlenet window i click play and then it says 'Game is running ' and then nothing happens
This is an old thread. Read the post by Tsuminoyume, it links to a post with some fixes. As it's a clientside issue you'll need to try one of those.
I have the same problem Im new in game and I cant play it ! The launcher is not working ! I cant play Wow Please help !!!!! Blizzard????
English (EU)
Americas & Southeast Asia
Europe
Korea
Taiwan
Wow Launcher Not Working
China
©2019 Blizzard Entertainment, Inc. All rights reserved.
All trademarks referenced herein are the properties of their respective owners.
en-GB